Returning a watch is never a problem with SeriousWatches! We offer an evaluation period of 14 days (after receiving the watch). We do stress that the watch needs to be in 'brand new' condition and that all labels, tags and protective foils still need to be in place (if applicable). Basically it needs to be in the same condition it has arrived in.
If you want to return the watch, just contact us so we can set up the return for you. We will send you our return form and provide you with the correct return address. When you return a watch you will be responsible for the shipping costs back to us. The full amount of the watch will be refunded to you (if applicable, Express or Cash on Delivery costs will not be refunded). We are able to help you with a return label from either UPS or FedEx, but costs will apply (these differ per country so our staff will be able to provide you with a quote before you decide, of course!). When you use our return label service, the cost of the label will simply be deducted from the refunded amount. 

We do stress that:

*We can only refund you by the same way that you have paid (except for Cash on Delivery, then we can make the refund by PayPal or bank transfer). After the watch has been received by us it will be processed within 2 business days and the refund issued. While PayPal is instant, bank transfers may take a few days to process depending on your location/bank.

*When you do send the watch with your own courier/service it's important to save your proof of shipping (tracking code) until the package has been delivered. In case the parcel goes missing in transit we can't assume responsibility. 

*If the watch arrives back in a worn, damaged or incomplete condition (e.g. missing warranty card, box, bracelet links or otherwise) we may not be able to process your return within 2 business days and a restocking fee may apply. These fees will be in line with the actual cost to bring the watch back into new condition.


★ Why SeriousWatches?

Let customers speak for us

837 reviews
High quality dive watch

Surprisingly high quality dive watch for the money, and a nice blue colour. Wears well even on a small wrist. My second purchase from this store and I'm very happy. Service is excellent, fast shipping and international delivery, with package neatly wrapped. Thank you.

Great Patina

Beautiful watch with great Patina

First zelos and first seriouswatches purchase

What can I say....the watch has blown me away.

The design, quality of finishing, luminescence, the packaging are all spot on.

At a smidge over three hundred pounds the zelos swordfish easily competes with more expensive watches in its class.

This review is not only about the watch however.

Really appreciate the speed of service and those extra touches that seriouswatches make to ensure that the whole purchasing experience is special. Loved the waffle lol!

NTH Holland
Great touches on details

The watch is gorgeous with its one of the most beautiful sunburst blue dial I've ever seen. It competes with Squale 1521 blue in terms of being vibrant. The watch is very playful and i can see that it'll be great for summer. The applied markers just brings the watch the extra refinement. The case is thin and carefully designed. The customer service is great, where the item includes a free extra nato strap. I got 42/50, so get it while you can!

Ocean Shark master 1000

Ordered my Black Ocean Sharkmaster 1000 form Serious watches and was not disappointed on the delivery, Had the watch sent to the most northerly point in Scotland within 3 Days which is a quick for delivery's up to Gods country, It was well packaged and gift wrapped which was Ace, And a we treat in it also to go with a coffee, Upon opening it there was a nice thank you note from Steve @ Serious watches for the purchase cos time matters which before opening the Watch i knew there was a nice piece awaiting, The watch looks awesome, Lovely weight and love the screw links in the bracelet, Time will tell but it its running sweet now since i have had it on a week! Cant take it of, Delighted with my purchase, I have had a lot of comments from folk about how good it looks so far and i am very pleased with the watch, Thanks SW.