Terms and conditions

Shipping
Watches ship within 24 hours after your payment has been received on business days. Should any problems arise with your order you will be contact immediately and given the opportunity to cancel your order. Please note that we ship only to physical street addresses and we do not ship to post office boxes.

Payment
We offer several payment methods. We prefer PayPal, iDeal, MrCash, SofortBanking and bank transfers. If we suspect (credit card) fraud we reserve the right to cancel an order.

Returns
Our primary goal is customer satisfaction. In case you are not happy with your product you can ship it back to us within 14 days of receiving the product. The actual value the watch will be refunded, extra costs (special methods of shipment or packaging for example) are not covered by the refund. When you return the watch it has to be in 'brand new state', which means all protective foils need to be in place and it needs to be possible for us to sell the watch as being 'new'. The watch may not have been worn and the packaging material has to be intact.
If there are any signs of wear any returns are completely at our discretion. Please contact us regarding any questions before you send back the watch.

We check all watches before sending them out, but do please properly inspect your watch upon receiving it. If there are any issues please contact us as quickly as possible. Any issues outside of the 14 day inspection period will fall under the warranty and the conditions associated with the warranty.

Should any issues after ordering (but before receiving the package) or if you want to cancel your order, please contact us as quickly as possible. Please do not refuse packages or refuse to pick them up from the post office (if your country offers this service). This will delay your refund.

Warranty
You have 2 years standard warranty on any watch ordered from us. This warranty is on all mechanical parts but excludes parts that are subject to (external) wear. The latter includes, but is not limited to, the strap and scratches on the glass. We stand behind our products, but misuse of the watch (for example using the push buttons under water) may void your warranty. If you have any questions about the use of your watch please contact us before undertaking the activity in question.

If you purchase a watch (second hand) purchased from us, please be sure to request he original invoice, as this is your primary proof of warranty. Not owning this invoice may prevent you from having the full coverage of our warranty.

Disputes
In the unfortunate case of a legal dispute Dutch laws will apply. We of course abide all European consumer laws and terms. If you have any questions please ask them before ordering. Please regard to our Dutch terms and conditions for more information.

★ Why SeriousWatches?

Let customers speak for us

1484 reviews
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Beautiful watch and good quality

Sms623 is a very beautiful watch and good design
I love his blue dial

Amazing timepiece

Bambino is even nicer than on the photos. It has beautiful dial, it is very well made.
I am loving it. Also the service on Seriouswatches is perfect!

Great watch, perfect customer service

The watch itself looks and feels great. The delivery by UPS was pretty fast. The customer service experience was incredible : friendly, professional, fast. I have already ordered an other Orient Watch from seriouswatches just after receiving this one.

Amazing quality!

Just got my Nethuns Scuba 500 today and I'm very impressed! The overall quality is outstanding! I was afraid the size at 41mm would wear small on my wrist, but it's perfect! The wrist presence is amazing! It's obvious Nethuns takes great pride in the details of every aspect. The brushed/polished combination of the case is done very well! The detail on the dial is amazing. The bezel is tight but smooth and with no play in it. My only complaint, and it's minor, is I wish it had come standard with the steel bracelet. However, the rubber strap is quality, wears well, and is very comfortable. Overall, I'm extremely satisfied with this watch and would highly recommend it to anyone looking to add a Nethuns to their collection. Seriouswatches was outstanding to deal with. Very smooth transaction and super fast shipping. 3 days to my door! And included in my package was a hand written note thanking me for my purchase! In these days, that's some pretty serious customer service! Thanks seriouswatches!

Perfect

Fast & reliable!