Terms and conditions

Shipping
Watches ship within 24 hours after your payment has been received on business days. Should any problems arise with your order you will be contact immediately and given the opportunity to cancel your order. Please note that we ship only to physical street addresses and we do not ship to post office boxes.

Payment
We offer several payment methods. We prefer PayPal, iDeal, MrCash, SofortBanking and bank transfers. If we suspect (credit card) fraud we reserve the right to cancel an order.

Returns
Our primary goal is customer satisfaction. In case you are not happy with your product you can ship it back to us within 14 days of receiving the product. The actual value the watch will be refunded, extra costs (special methods of shipment or packaging for example) are not covered by the refund. When you return the watch it has to be in 'brand new state', which means all protective foils need to be in place and it needs to be possible for us to sell the watch as being 'new'. The watch may not have been worn and the packaging material has to be intact.
If there are any signs of wear any returns are completely at our discretion. Please contact us regarding any questions before you send back the watch.

We check all watches before sending them out, but do please properly inspect your watch upon receiving it. If there are any issues please contact us as quickly as possible. Any issues outside of the 14 day inspection period will fall under the warranty and the conditions associated with the warranty.

Should any issues after ordering (but before receiving the package) or if you want to cancel your order, please contact us as quickly as possible. Please do not refuse packages or refuse to pick them up from the post office (if your country offers this service). This will delay your refund.

Warranty
You have 2 years standard warranty on any watch ordered from us. This warranty is on all mechanical parts but excludes parts that are subject to (external) wear. The latter includes, but is not limited to, the strap and scratches on the glass. We stand behind our products, but misuse of the watch (for example using the push buttons under water) may void your warranty. If you have any questions about the use of your watch please contact us before undertaking the activity in question.

If you purchase a watch (second hand) purchased from us, please be sure to request he original invoice, as this is your primary proof of warranty. Not owning this invoice may prevent you from having the full coverage of our warranty.

Disputes
In the unfortunate case of a legal dispute Dutch laws will apply. We of course abide all European consumer laws and terms. If you have any questions please ask them before ordering. Please regard to our Dutch terms and conditions for more information.

★ Why SeriousWatches?

Let customers speak for us

1895 reviews
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Un cadran somptueux

Serious Watches a encore une fois été parfait, rapide, colis impeccable.
La montre est vraiment belle, aucun regret.
Je mettrai une photo dès que possible.

ORIENT STAR DIVER.S’ 200 m ISO CONFORME.

OROLOGIO SUBACQUEO. MOLTO BEN FATTO E RIFINITO CINTURINO ROBUSTO E CONFORTEVOLE MOLTO SOLIDO DALLA CASSA ALLA FIBBIA CALIBRO DI MANIFATTURA MOLTO BUONO E PRECISO SUL WEB NON RENDE MA DAL VIVO E MOLTO MOLTO MEGLIO CHE IN FOTO PROVARE X CREDERE LUME SENPLICEMENTE FANTASTICO PARAGONABILE AD OROLOGI SUB. BLASONATI ...VEDERE X CREDERE SONO MOLTO SODDISFATTO SONO VECCHIO CLIENTE DI. ..SW.,MARK ...WRIEN MOLTO CORDIALI CONSIGLIO A TUTTI GLI APPASSIONATI WATCHES

Another great Watch from Serious Watches

Another great Piece from Serious Watches,
the Boldr Odysse SW Editon II in a very nice Bronze Color. Great Quality as always from Boldr.
Very fast delivery, yesterday shipped out in NL and today 9.30 on my Wrist. That’s fantastic.
Lovely packed as used from Serious Watches. You can feel, that there are Watchlovers making their Job.
Thanks . For me this is the best Online Watch Shop in Europe.
Would buy always again here.

Great Watch and Excellent Services

Its my third watch bought from Serious watches. They are doing an excellent job starting from selecting a watch to receive at your door step. Mr Mark has good sense of watches to explain the queries with a lot of patience and devotion.
The watch is a beauty if you are looking for some dressy, shinny and classic piece. Its for you. Its worth every penny you pay as it is far better watch than shown in pictures.

Awesome

I ordered the watch on Friday, received it on Monday in Spain. Great packaging and service from Serious Watches. The watch itself is stunning, a piece of art. The strap could have been of better quality at this price point but I will replace it with a brown one anyway. Super happy with my purchase!