Terms and conditions

Shipping
Watches ship within 24 hours after your payment has been received on business days. Should any problems arise with your order you will be contact immediately and given the opportunity to cancel your order. Please note that we ship only to physical street addresses and we do not ship to post office boxes.

Payment
We offer several payment methods. We prefer PayPal, iDeal, MrCash, SofortBanking and bank transfers. If we suspect (credit card) fraud we reserve the right to cancel an order.

Returns
Our primary goal is customer satisfaction. In case you are not happy with your product you can ship it back to us within 14 days of receiving the product. The actual value the watch will be refunded, extra costs (special methods of shipment or packaging for example) are not covered by the refund. When you return the watch it has to be in 'brand new state', which means all protective foils need to be in place and it needs to be possible for us to sell the watch as being 'new'. The watch may not have been worn and the packaging material has to be intact.
If there are any signs of wear any returns are completely at our discretion. Please contact us regarding any questions before you send back the watch.

We check all watches before sending them out, but do please properly inspect your watch upon receiving it. If there are any issues please contact us as quickly as possible. Any issues outside of the 14 day inspection period will fall under the warranty and the conditions associated with the warranty.

Should any issues after ordering (but before receiving the package) or if you want to cancel your order, please contact us as quickly as possible. Please do not refuse packages or refuse to pick them up from the post office (if your country offers this service). This will delay your refund.

Warranty
You have 2 years standard warranty on any watch ordered from us. This warranty is on all mechanical parts but excludes parts that are subject to (external) wear. The latter includes, but is not limited to, the strap and scratches on the glass. We stand behind our products, but misuse of the watch (for example using the push buttons under water) may void your warranty. If you have any questions about the use of your watch please contact us before undertaking the activity in question.

If you purchase a watch (second hand) purchased from us, please be sure to request he original invoice, as this is your primary proof of warranty. Not owning this invoice may prevent you from having the full coverage of our warranty.

Disputes
In the unfortunate case of a legal dispute Dutch laws will apply. We of course abide all European consumer laws and terms. If you have any questions please ask them before ordering. Please regard to our Dutch terms and conditions for more information.

★ Why SeriousWatches?

Let customers speak for us

1708 reviews
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NTH Odin

This watch is fantastic, solidly built and just a real quality feel about it, great service from seriouswatches also

Edox La Passionata

Watch is awesom,looks great and works good.It was present for my wife,she loves it.

Review

Dear Seriouswatch!
Your service was excellent!! But the bracelet’s quality is very poor.. But this is not Your fault! It’s like it costs about 2 dollars.. I can’t image, how Nethuns can release such a poor bracelet for they high quality watches..
All the bests! Tamas

Uno splendido classico anni '60

L'orologio è stupendo, molto più bello dal vivo! Anche il diametro cassa è ottimale. La percezione di qualità è immediata e la cura costruttiva è degna di orologi di fascia ben superiore. Il rapporto qualità/prezzo è imbattibile, come al solito per Orient. La confezione del pacco è assolutamente ineccepibile, la migliore in assoluto rispetto a tutte le mie precedenti esperienze presso latri rivenditori on line. Il Sig. Mark è di una gentilezza squisita e di una professionalità esemplare, sempre pronto a risolvere ogni dubbio. Sto già programmando il mio prossimo acquisto su Serious Watches.

Interesting watch

very interesting watch, forged carbon case is really light and fun to wear. Colour of the case is in real not so intensive red as it might be concluded from the pictures. Comes with two straps (rubber and lather) both black, but I was not quite happy with the colour combination (somewhat different black than it is on the case). At the end I have put an aftermarket black/red strap.
Service of the seriouswatches was again on the highest possible level. I was in doubt od buying red or blue version, and I promptly received additonal pictures, explanations, etc. Delivery again extremly fast, some gifts in the package. Highly recomended!
I already am and will stay a regular customer!!