We're an authorised dealer of all of our brands, unless otherwise noted. In this day and age there are also many 'grey market dealers' that compromise. What are the main benefits of buying from an authorised dealer with regard to the warranty?

2 year warranty

We offer a 2 year warranty on all watches. This covers all mechanical malfunction arising from parts failure and/or assembly errors. Excluded are parts that by their nature may not last 2 years, like batteries and leather straps, damage/problems caused by improper use and wear and tear. We stand behind the brands that we sell and the quality that they offer.
Some of our brands also offer an international warranty, which will also apply.

Service and parts

In the unfortunate event of a problem with your watch, you simply need to send it to us (or take it to another dealer if the brand offers an international warranty). We have access to the official service centers, where only original parts are used and the watchmakers are qualified and experienced with your type of watch. Not every watch movement is the same, so it's best if it's handled by people who know what they are doing.
After your 2 years warranty has expired we are able to offer service in most cases.

Read all about Orient and Orient Star on our dedicated brand page.